A Promise of Service

Top notch customer support is something we strive to achieve every day with our partners in all aspects of our business relationships.


At Masaba, we stand behind our new equipment with a five-year structural and two-year component warranty. We are committed to providing our customers with the best products and product support available in the market today. Masaba’s servicing dealer network is prepared to meet all of your needs by registering your product purchased through Masaba Dealer.

On-site Support

Our experienced field service team and dealer representatives provide on-site support for your operation. As a committed service provider, we understand how to provide you with better process performance, improved productivity, maximum plant availability, reliable equipment performance, effective preventive maintenance and improved safety.

Aftermarket Parts

We know your business demands more than just a quality product.  That’s why you can count on us. Backed by an inventory of parts maintained in our warehouse and at various dealer locations, Masaba commits to do everything possible to provide you with the best quality, longest lasting parts right when you need them, every day.


You know it yourself. It’s not just great equipment that makes you successful. It’s also the quality and expertise of the people using and maintaining it. We offer a variety of training options including dealer visits, manuals, instructor-led training for equipment operators and service technicians.

Our goal is to provide the best and most effective training in the industry. We will continue to build these programs to the highest standards to meet your needs.

To request customized training courses at your location, click below to contact us today.


Magnum Setup Video

Magnum Swing Arm Setup Video

Magnum Operating Instructions

Magnum Troubleshooting

Masaba Truck Unloader Instructions

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