A Promise of Service
Top-notch customer support is something we strive to achieve every day with our partners in all aspects of our business relationships.
OUR GUARANTEE
At Masaba, we stand behind our new equipment with a five-year structural and two-year component warranty. We are committed to providing our customers with the best products and product support available in the market today. Masaba’s servicing dealer network is prepared to meet all of your needs. Be sure to register your products purchased through your Masaba Dealer.
Onsite Support
Our experienced field service team and dealer representatives deliver unparalleled onsite support for your operation. As a committed service provider, we understand how to improve your process, productivity, and safety; maximize your plant availability; ensure reliable equipment performance; and provide effective preventative maintenance.
Aftermarket Parts
We know your business demands more than just a quality product. That’s why you can count on Masaba. Our equipment and service are backed by a comprehensive parts inventory, maintained in our warehouse and at various dealer locations. We commit to doing everything possible to provide you with the best quality, longest-lasting parts precisely when you need them.
Training
You know it takes more than great equipment to make you successful. The quality and expertise of the people that operate and maintain it are also critical. To help you get the most out of your equipment, we offer a variety of training options, including dealer visits, manuals, and instructor-led training for equipment operators and service technicians.
Our goal is to provide the best and most effective training in the industry. We continue to build these programs to the highest standards in order to meet your needs.
To request customized training courses at your location, click below and contact us today.
MASABA EQUIPMENT SETUP INSTRUCTIONS AND TUTORIALS
Magnum Setup Video
Magnum Swing Arm Setup Video
Magnum Operating Instructions
Magnum Troubleshooting
Masaba Truck Unloader Instructions